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Hotel
My Order : 1236617480 ...I just booked Hotel Tentrem at Jogyakarta, but when I already paid why the Hotel become Hotel Tentrem at Semarang? I already ask Customer service to check what happened with the WEB ? can change suddenly.
Customer Service only report with no : 11392468
Hopefully Tiket.com can help us, because we want to go to Jogyakarta, not to Semarang. And please check the web...
Thank youHotel Aston BANYUWANGI
Sangat kecewa dengan pelayanan cek in disini saat Pandemi covid.
Baru kali ini hotel bitang 4 cek in ga fleksibel. Berbeda dgn hotel lainnya di banyuwangi yg setara bintang 4.
Overall selain waktu cek in masih oke.Tiket.com tempat terbaik mencari tiket
Semakin mudah dan terus berinovasi tentang pelayanan dan fiturnya. Sangat reccomended sebagai tiket aplikasi di gadget anda..
Kamar luas, pelayanan ramah.
Menginap di aston rasuna, kamar luas, makanan enak, pelayanan staf ramah.
JR PASS
Memesan JR Pass melalui tiket.com (order id 1243306615), menerima email konfirmasi pesanan dan e-ticket dengan nama yg benar sesuai paspor (nama 3 kata). Tapi Exchange Order dikirimkan dimana nama belakang terpotong oleh sistem tiket.com.
Sangat mengkhawatirkan kalau sistem di tiket.com bisa mengubah data pesanan pelanggan tanpa sepengetahuan pelanggan.
Mengajukan komplain berkali-kali via email ke cs tiket.com dengan melampirkan email konfirmasi dan e-tiket dari tiket.com, tapi tiket.com hanya merespon dengan email yang diulang-ulang, tidak bertanggung jawab atas perubahan nama, menyatakan kesalahan input nama oleh pelanggan, dan meminta saya membayar 30% dari harga untuk koreksi nama.Flight Ticket (Medan to Jakarta)
This is the worst nightmare of a travel app ever. I can't believe how one-sided the reimbursement procedure is. The whole thing has been a nightmare caused by the negligence from the app's booking system and the actions of the customer service, yet they couldn't even accept a shred of responsibility. On top of a paltry sum of compensation, they even impose a hefty administrative charge for the refund. What a freaking joke. I hope you go bankrupt, trash...
Tickets Round Trip to NY
I bought 3 round trip tickets to New York, USA on 8 June 2023 for a trip in July 2023. The itinerary says that this trip will transit in Japan then to Dallas and finally to New York.
During transit in Japan, I didn't know that in fact we had to move from Narita airport to Heneda airport which was about 1,5 hours by bus and this was NOT STATED in the itinerary so we had to lose our next flight when we arrived at Haneda airport. This made us HAVE T0 STAY 1 NIGHTat Haneda airport and need to wait until the next morning to catch up another flight. This made us a big lose of time, effort and money. We also brought our 70 years old parents and she had to sleep on airport's chairs because of the fully booked hotels in Haneda airports. Another thing kept us stuck at Narita because we didn't know had to change the airports, so we didn't prepare any of Japan transit visa and need to wait for the surpass to Haneda airport. Matters regarding airport transfers and the need for Japan transit visa were NOT WRITTEN in our itinerary.
When we complained to the tiket.com via email and WA, they could not provide the best solution, even when we asked other route options, tiket.com couldn't assist us. They were only gave us the same answers every time we asked the solution.
I have bought domestic tickets on this application several times, but this would be my last purchased at this application since it was very disappointing. It seems they don't want to know the customer's difficulties because they have already received the payment.Mengecewaaaakan
Tidak recommed bbbbbingit👎👎👎👎👎👎👎👎👎👎👎👎👎
Temann saya beli tiket di tiket.com dengan maskapai sriwijaya namun pihak sriwijayanya tgl tersebut tdk bisa melakukan penerbangan akhirya dicancel dengan janji manis sriwijayanya bisa direfund 100% dan disarankan refund ke tiket. com dan tiket.comnya g bisa refund karna maskapajnya tdk bisa refund alasan experid yaaa semoga temanku rezekinya dilancatkan agar uangnya bisa tergantikan, dan yg menikmati uang teman saya semoga tetap sehat dan cepet kembali kejalan yg bener, 😇Sewa mobil
Tgl 8 maret 2023 saya pesan Sewa mobil expander di vendor Andhara Rent Car utk lebaran tgl 22-30 april 2023. Tgl 21 april jam 23.48 tiba2 di WA bahwa unit TIDAK tersedia ... di suruh menunggu tgl 24 april akan di kirim ke hotel. Saya komplain telpon ke Andhara lalu di info tgl 23 april pagi2 jani akan di kirim ke hotel. Lalu pd tgl 23 April janji tidak di tepati..tlp ... WA tidak di balas2 vendor Andhara. Akhirnya saya lapor ke CS tiket.com ... setelah itu CS tiket.com dengan seenaknya memutuskan secara sepihak membatalkan pesanan saya ... tidak ada penggantian mobil, malah berpihak kepada vendor yg TIDAK BERTANGGUNG JAWAB. Saya sangat kecewa krn di hari lebaran saya tidak bisa mendapatkan sewa mobil di tempat lain krn sdh penuh semua. Tapi tiket.com tidak memberikan perlindungan kpd konsumen. Saya SANGAT KECEWA krn saya pesan di tiket dgn harapan tidak ditipu..Eh ternyata tiket.com bekerja sama dgn PENIPU. saya komen di IG Andhara rent car malah komen sy di hapus ... trnyata beberapa org sebelum saya juga komen penipuan eh trnyata di hapus juga komennya.Hati2 guys
.tiket bis
saya tidak bisa mengajukan tiket bis padahal sudah mohon cari sana sini biar gimana caranya dapat perubahan jadwal minimal
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